Privacy page
Information Security Statement
We take the security of your personal information seriously and are committed to protecting your privacy. This page outlines the measures we implement to safeguard your data and how we ensure your information remains safe when using our services.
1. Personal Information Protection
We strictly comply with the Personal Data Protection Act and other relevant laws to ensure your personal data is protected. We do not sell, rent, or disclose your personal information to third parties without your consent, except as described in our [Privacy Policy]. The personal information we collect includes:
- Basic Information: Such as your name, contact details, shipping address, etc.
- Payment Information: Payment card details or account information (we do not store sensitive payment data, which is processed through third-party payment processors).
- Device Information: Such as your IP address, browser type, operating system, etc., to help us analyze site usage and improve user experience.
2. Payment Security
We work with trusted third-party payment platforms (e.g., PayPal, Alipay, WeChat Pay) to process your payment information securely. During the payment process, we do not store your credit card or bank account information; this data is directly handled by the payment processor.
- Payment Encryption: Payment information is encrypted using SSL technology.
- Confidentiality of Payment Data: We do not store your payment card details or transaction history. These are handled directly by the payment processor.
3. Identity Verification & Account Security
To ensure the safety of your account, we recommend the following security measures:
- Strong Passwords: Use passwords that include a combination of numbers, letters, and special characters to strengthen your account security.
- Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security to your account.
- Regular Password Updates: Please change your password periodically to avoid security risks from compromised credentials.
4. Third-Party Access to Data
We may work with third-party service providers to deliver certain features (e.g., payment processing, logistics). In such cases, third parties will only access your data under our instructions and authorization. We require third-party vendors to implement sufficient security measures to protect your data.
5. Data Storage & Handling
We store your personal information in compliance with applicable laws and our privacy policy. We ensure that access to this information is tightly controlled. Data is only retained for as long as necessary for legal or operational reasons, and any data beyond this period will be securely destroyed.
6. Breach Response & Security Incident Handling
We have a comprehensive data breach response plan in place. In the event of a data breach or security vulnerability, we will take immediate action to minimize its impact on you and notify you of any findings or actions taken.
7. Your Rights
As our user, you have the following rights regarding your personal information:
- Access: You can access your personal information and see how we use and store it.
- Correction: You can update or modify any incorrect information you have provided.
- Deletion: You can request the deletion of your personal information under applicable conditions.
- Withdrawal of Consent: You have the right to withdraw your consent for us to process your personal data.
If you would like to exercise any of these rights, please contact our customer service team.
8. Contact Us
If you have any questions or concerns about our information security practices or privacy policy, please feel free to contact us:
- Email: info@oilpaintinghouse.com
Security Tips
- Beware of Phishing Scams: Be cautious when receiving unsolicited emails or messages. Do not click on suspicious links or share your personal information with unknown parties.
- Avoid Phishing Websites: Always ensure you're visiting our official website to prevent data theft.