Oil Painting House's shopping cart is protected with Secure Sockets Layer (SSL), the standard for encrypted commercial
transactions throughout the Internet. Shop safely on-line for art supplies with Oil Painting House! SSL encrypts all personal
information, including your name and credit card number, so that this information cannot be read as it travels through the
Internet.
We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are
made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you
liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, We will cover
the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit
card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized
use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Oil Painting House uses Verisign, the industry leader, as it's security verification service. Transactions are encrypted
using powerful 40-bit encryption technology. Click on the Verisign Secure Site icon to view Oil Painting House's security
certificate from Verisign.
Only those web pages where you actually enter your credit card and billing information pass encrypted information. When you
request one of these checkout screens, the page's URL begins with https instead of http, and the 'security' icon on your
browser has the appearance of a closed padlock.
Privacy Statement
Oil Painting House does not collect or maintain any information about how you as an individual use our website. We analyze
our web log statistics as a whole, but we do not track your browsing as an individual, and we do not share or offer this
information to other companies.
Oil Painting House, like all companies that sell through a catalog or through an online store, maintains a list of current
and potential customers. If you order from us, or if you request a catalog, then we will send you a new catalog from time to
time, depending on the amount of business you do with us. We like to have email as well as postal addresses if possible. It's
our best way of staying in touch.
We recognize that you may or may not want to receive future catalogs and offers. If you don't want either catalogs or email
from us, let us know and we will follow your wishes. If you're an on-line customer, you can tell us your wishes here on this
website, by clicking on My Account (located on every page of our site, in the upper right corner).
Like other companies in our industry, we sometimes rent or exchange names and mailing addresses with companies that offer
catalogs in related fields. If you do not wish to receive other catalogs, please call 1-800-828-4548 or email us at
Service@oilpaintinghouse.com.
We do not rent or exchange email addresses or telephone numbers, and we have no plans to do so in the future. We maintain
that information in our own records only so that we can contact you.
We do no 'direct telemarketing' by telephone or fax, and we will never offer your name and phone number to any company that
does. We occasionally call our customers to ask them how our service is. For example, we sometimes monitor the shippers we
use to make sure that orders are delivered in a timely manner, and without damages. However, we do no telephone marketing,
and we do not sell information to companies that do.
If you are on online customer, and you have created an account here on this website, you can notify us automatically through
the Internet, by managing your 'privacy' settings online. If you have never been our customer, but you request a catalog, we
offer you the same options on our Catalog Request page.
In the event that OilPaintingHouse.com or substantially all of its assets are acquired or merged with another company, all of
the customer information that we have collected may be transferred to the new company.
What if I don't want e-mail or catalogs?
At Oil Painting House, we give you the option to change your privacy settings once you have logged into our website. While
logged in, click on My Account at the top of the browser window. Click on the link to update your account. At the bottom of
that page, there is another link for Update Privacy Settings.
Here you find a series of checkboxes. Use these checkboxes to tell us whether you are interested in receiving email
promotions from us, mailings from us, or mailings from other companies that may be interested in contacting you.
If you've never ordered online, but you are already a customer of ours, please feel free to write us and let us know your
wishes. Write to us at Service@OilPaintingHouse.com, or send us an ordinary letter. It helps to include your customer number
(available on any recent invoice, or on the address label of a recent catalog) so that we can match your request with
information in our records. Although we try hard to avoid it, we sometimes end up with duplicate records for a customer.
If you have asked us not to send catalogs, but you still receive one, you may be on other mailing lists. We periodically rent
and exchange names with a few other companies that offer similar products and services. We try hard not to send anybody a
catalog unnecessarily, and we seek your help in avoiding duplicate accounts and unnecessary mailings.
If you are interested in avoiding catalog mailings in general, the Direct Marketing Association and the United States Postal
Service maintain a list of consumers who do not want to receive unsolicited catalogs. If you put your name on the DMA list,
and to keep your mailing information on that list up to date, we will not rent your name or mail you a catalog unless you
request it.
We try hard not to mail unnecessarily to current and prospective customers who do not want to receive catalogs. Unsolicited
and unwanted catalogs are very costly to us. We really appreciate your help in avoiding unwanted mailings.
What are cookies, and do you use them?
Cookies are bits of information that your browser stores on your computer to help a server (such as our website) communicate
with you. These cookies are not accessible by any company other than our own website.
We use cookies in order to improve your shopping experience. When you visit OilPaintingHouse.com, your cookie helps us keep
track of your order as you shop at our site. If you are a Registered Customer, your cookie allows us to recognize you when
you return to our site and provides you with access to your account information. We may monitor and maintain information
about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you
better by improving our site design, as well as our products, services, contests, and promotions.
We also use cookies to track and maintain the identity of the Web site you visited immediately prior to ours to further
improve our site design and to fulfill contracts with our business partners. We do not otherwise track any information about
your use of other Web sites.
Although there are firms that track Internet users via cookies, we do not buy, sell, exchange, or offer this information to
them. Nor do we use any such information on our own site.
You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track
your order or enable you to make a purchase from our site. Nor will we be able to recognize you as a Registered Customer to
allow you access to your account information.
If you are concerned about cookies, and you want to avoid keeping them on your machine, we urge you to use or purchase one of
the many excellent 'Cookie Eliminator' programs that are available. Other than forcing you to log in again, using a cookie
cleaning program will not affect your use of our site.
What other information do you collect?
As you browse and order on our site, our servers log your activity and your path through our site, recording each request for
a page or other information. Oil Painting House's collects and analyzes data about how visitors use this website, but we do
not use this information to identify or contact individual users, nor do we supply any data that could identify individual
users to a third party. We use this data only to improve our site and our services. We do nothing with this information,
other than analyze it in aggregate, or diagnose occasional problems.
Policy Changes
Oil Painting House provides its services to you subject to the preceeding policies which may be updated and/or revised from
time to time by Oil Painting House without notice to you, and which become effective when posted. Please refer to this page
to review our most current policies and terms of use.
Thanks for your visting. http://www.oilpaintinghouse.com |
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